There are many elements to communication including speaking, messages, body language, and expression. Listening, often overlooked, is one of the most important elements. Listening involves hearing the message correctly and understanding it the way the speaker wants you to. Listening is an active process. To be a good listener, we also need to provide feedback to the speaker. Feedback lets the speaker know that you are paying attention to what he is saying. It includes physical feedback like head nods and facial expressions and verbal feedback like “uh huhs.” It also means, however, allowing the person to speak and not interrupting.

Often when we communicate, we don’t really listen.

Some tips: